Legal & Compliance

Privacy
Policy.

How we collect, use, and protect your personal information and protected health information. Effective January 1, 2025.

Introduction

Siwa Oasis Aesthetics ("we," "our," or "us") is a medical practice committed to protecting the privacy and security of your personal information and protected health information (PHI). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at siwaoasisaesthetics.com, contact us, or receive services at our facility located at 350 Market St, Saddle Brook, NJ 07663.

HIPAA Compliance

As a healthcare provider, Siwa Oasis Aesthetics is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) — including medical history, treatment records, and health-related communications — is handled in strict accordance with HIPAA's Privacy Rule and Security Rule.

A copy of our complete Notice of Privacy Practices is available at our office and will be provided to you at your first visit. You have the right to request, review, and obtain copies of your medical records at any time.

Information We Collect

Information You Provide

We may collect personal and health information you voluntarily provide, including:

  • Name, email address, phone number, and mailing address
  • Date of birth and emergency contact information
  • Medical history, allergies, current medications, and health conditions
  • Treatment preferences, goals, and consultation notes
  • Photographs taken before, during, and after treatment (with your consent)
  • Payment, billing, and insurance information
  • Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Browser type, version, and language preferences
  • Operating system and device type
  • IP address and approximate geographic location
  • Pages visited, time spent, and navigation patterns
  • Referring website or marketing source

How We Use Your Information

We use your personal and health information to:

  • Schedule and manage appointments
  • Conduct mandatory pre-procedure clinical assessments
  • Provide medical aesthetic treatments and ongoing care
  • Communicate about your care, appointments, and account
  • Process payments and manage billing
  • Send appointment reminders and post-treatment follow-ups
  • Comply with legal, regulatory, and medical record-keeping requirements
  • Improve our services and website experience

Data Security

We implement industry-standard technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All digital intake forms and online communications are protected by SSL/TLS encryption, and access to your records is strictly limited to authorized personnel involved in your care.

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. We continuously monitor and update our security practices to maintain the highest standards of protection.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

  • With your explicit written consent or at your direction
  • With trusted service providers who assist in our operations (e.g., HIPAA-compliant payment processors, scheduling systems, and electronic health record providers)
  • As required by law, regulation, court order, or legal process
  • To protect the rights, property, or safety of Siwa Oasis Aesthetics, our patients, or others
  • For legitimate medical referrals or coordination of care, with your knowledge

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site performance. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the following rights regarding your personal information and PHI:

  • Right to Access — Request copies of your medical records and personal information
  • Right to Amend — Request corrections to inaccurate or incomplete information
  • Right to Request Restrictions — Limit how we use or disclose your PHI
  • Right to Request Confidential Communications — Specify how and where we contact you
  • Right to an Accounting of Disclosures — Receive a list of certain disclosures we've made
  • Right to Opt Out of Marketing — Unsubscribe from non-essential communications at any time
  • Right to File a Complaint — With us or with the U.S. Department of Health and Human Services

To exercise any of these rights, please contact us using the information below.

Photographs and Marketing

We may take photographs before, during, and after treatment for clinical documentation. Photographs are never used for marketing, social media, or any external purpose without your separate written consent.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without verifiable parental consent. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, our HIPAA practices, or wish to exercise your rights, please contact us:

Siwa Oasis Aesthetics
Privacy Officer
350 Market St
Saddle Brook, NJ 07663
Phone: (973) 567-7492
Email: info@siwaoasisaesthetics.com